I just wanted to reach out to say how impressed I am with the quality of all your staff. They are always very helpful, knowledgeable, professional and courteous. Quite often we are only too ready to criticise service that is sub-optimal, but can equally take for granted when things go well and not bother to acknowledge good service.

What’s made the difference with Certum is that they’ve taken the time to understand who we are and why we exist. Our work supports people at pivotal moments in their lives, and we can’t afford for technology to be a barrier. Their partnership has strengthened our resilience and security, giving our colleagues the confidence and tools they need to deliver meaningful change across the communities we serve.

Certum very quickly became an extension of our own IT team. We have a great relationship with them and they’ve already gone above and beyond on a number of occasions. The organisation clearly has a great culture and we know we can rely on them to pull the stops out to help us if required.

It was essential that our own launch was underpinned by the best possible technology, to be seamlessly rolled out despite the multiple challenges of the pandemic and of our need to bring together very different businesses quickly and effectively. It was every bit the tall order it sounds. Not only did Certum deliver on all of this, they also achieved it while maintaining best in class digital security. Given our intention to grow rapidly through acquisition, we are now confident that the system delivered by Certum will also be the ideal platform for us to realise our expansion plans.

As a result of consistent and sustained growth, Newton Property Management now have three national offices – this increase in offices and resources has meant we rely heavily on system performance, speed and reliability. As a result of our old kit reaching the end of its life, we were faced with a decision to replace like for like, or future proof to cover us for the steady growth which was set to continue. Certum made what could have been a painful process, an absolute breeze. Everything from the initial quoting, right through to install – Certum were informative, efficient and on the ball. We knew we were in safe hands with Certum overseeing the project.

Certum have been instrumental in bringing West Coast’s IT up to date so we can offer our customers the best possible service. They have given us confidence with their proactive approach ensuring problems are dealt with quickly and efficiently, sometimes even before we know about them. From initial contact with Brian to on boarding and migration with Gavin and the guys on the service desk nothing has been too much trouble.

Certum have provided our IT support for the past year. Over the course of the last year we have upgraded our IT kit to enable us to provide an improved service to our clubs and members and installed a new IT system to manage club membership. This means that it is essential that our IT infrastructure is working efficiently and that if there are any issues, the support is in place to be able to rectify these quickly and efficiently. The team are always on the ball providing a quick and efficient service and nothing is ever too much trouble. I can honestly say that my experience of working with Certum is very a positive one.

Certum managed our move to M365 & cloud and have been an incredible important partner ever since